{"id":65,"date":"2018-10-15T13:24:05","date_gmt":"2018-10-15T17:24:05","guid":{"rendered":"https:\/\/charlestonhearing.com\/our-practice\/financing\/"},"modified":"2021-12-03T18:01:23","modified_gmt":"2021-12-03T23:01:23","slug":"financial-policy","status":"publish","type":"page","link":"https:\/\/hearingsc.com\/our-practice\/financial-policy\/","title":{"rendered":"Financial Policy"},"content":{"rendered":"<h2>Patient Registration<\/h2>\n<ul>\n<li>You will be asked to complete a registration form each year and update and\/or confirm the accuracy of this information at every visit.<\/li>\n<li>For your protection, we require personal identification. Bring your driver&#8217;s license or picture ID with you on every visit.<\/li>\n<li>Our registration form is available on our website.<\/li>\n<\/ul>\n<h2>Cancellation and No Show Policy<\/h2>\n<ul>\n<li>We require 24 hour notice if you wish to cancel and reschedule your appointment.<\/li>\n<\/ul>\n<h2>Insurance Cards and Insurance Filing<\/h2>\n<ul>\n<li>As a courtesy to all our patients, we will file insurance claims to your primary and secondary insurance carrier.<\/li>\n<li>You must bring your current insurance card to every visit to file insurance claims on your behalf. It is your responsibility to inform us in a timely manner of any changes to your billing information.<\/li>\n<li>If an insurance company denies payment for incomplete or incorrect information provided by you or for noncovered services, you will be expected to pay for services in full.<\/li>\n<li>If we do not participate in your insurance plan, be aware your benefits may be reduced.<\/li>\n<li>We do not file school or automobile insurance.<\/li>\n<li>We do not participate in any hospital affiliated Charity Programs.<\/li>\n<\/ul>\n<h2>Insurance Authorization<\/h2>\n<ul>\n<li>If your insurance requires an authorization for office visits or procedures, it is your responsibility to make sure we have authorization prior to the visit or service.<\/li>\n<li>If you want to be seen without an authorization, you will be considered a self pay patient and required to pay in full for all services.<\/li>\n<\/ul>\n<h2>Services<\/h2>\n<ul>\n<li>Our audiologists use the latest diagnostic technologies to identify, diagnose and treat your hearing and balance disorders.<\/li>\n<li>During your visit, you may undergo vestibular testing to determine the cause of your dizziness.<\/li>\n<li>Hearing aids may be recommended based on the results of your evaluations.<\/li>\n<\/ul>\n<h2>Payment<\/h2>\n<ul>\n<li>We accept Cash, Check, Money Order, Visa, MasterCard, Discover and American Express.<\/li>\n<li>Patients are expected to pay for all estimated co-pays, deductibles and coinsurance at the time of service as required by your insurance company.<\/li>\n<li>Patients may also receive a monthly statement for any unpaid services by patient or insurance.<\/li>\n<li>Returned check fee of $25.00.<\/li>\n<li>Medical record fee of $25.00 in advance for completion of disability forms.<\/li>\n<\/ul>\n<h2>Self Pay<\/h2>\n<ul>\n<li>It is impossible to determine what the cost of the care will be prior to the date of service.<\/li>\n<li>We require a minimum payment of $200.00 up front prior to seeing the doctor for new self pay patients.<\/li>\n<li>Additional payment may be required at time of checkout for services rendered.<\/li>\n<li>Patients who do not have insurance will receive a 20% discount on charges if paid in full on date of service.<\/li>\n<li>Patients will be billed for any balance not paid at checkout due upon receipt of statement.<\/li>\n<\/ul>\n<h2>Liability and Workers Compensation<\/h2>\n<ul>\n<li>We require written authorization by your employer or workers compensation carrier PRIOR to your visit. If you claim is denied, you are responsible for payment in full.<\/li>\n<li>We do not accept assignment in the case of liability\/legal actions.<\/li>\n<li>Payment of the bill is the responsibility of the person receiving treatment.<\/li>\n<\/ul>\n<h2>Minor Patients<\/h2>\n<ul>\n<li>Patients under the age of 18 must be accompanied by the parent or guardian.<\/li>\n<li>The parent who consents for treatment will be the responsible party on the account and is responsible for all charges regardless of divorce or separation decree.<\/li>\n<li>We request patients age 18 or older covered under their parents insurance to sign an authorization allowing The Hearing &amp; Balance Center to contact parents regarding insurance and billing issues.<\/li>\n<\/ul>\n<h2>Extended Payment Plans and Financial Assistance<\/h2>\n<ul>\n<li>Please call our billing office to discuss any extended payment plan options.<\/li>\n<\/ul>\n<h2>Termination\/Discharge from Practice<\/h2>\n<ul>\n<li>The following scenarios may jeopardize the patient\/physician relationship in which The Hearing &amp; Balance Center will terminate and discharge the patient from the practice. The patient will be sent a letter of discharge.\n<ul>\n<li>Noncompliance\/Abusive Patients.<\/li>\n<li>Excessive no shows.<\/li>\n<li>Failure to meet financial obligations.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Contact <span class=\"company-name \">The Hearing &amp; Balance Center<\/span> at <a href=\"tel:+18435762604\">(843) 576-2604<\/a> for more information or to schedule an appointment.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Patient Registration You will be asked to complete a registration form each year and update and\/or confirm the accuracy of this information at every visit. For your protection, we require personal identification. Bring your driver&#8217;s license or picture ID with you on every visit. Our registration form is available on our website. Cancellation and No&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":53,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","schema":"","fname":"","lname":"","position":"","credentials":"","placeID":"","no_match":false,"name":"","company":"","review":"","address":"","city":"","state":"","zip":"","lat":"","lng":"","phone1":"","phone2":"","fax":"","mon1":"","mon2":"","tue1":"","tue2":"","wed1":"","wed2":"","thu1":"","thu2":"","fri1":"","fri2":"","sat1":"","sat2":"","sun1":"","sun2":"","hours-note":"","locid":"","rating":"","footnotes":""},"service_tags":[],"_links":{"self":[{"href":"https:\/\/hearingsc.com\/wp-json\/wp\/v2\/pages\/65"}],"collection":[{"href":"https:\/\/hearingsc.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hearingsc.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hearingsc.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hearingsc.com\/wp-json\/wp\/v2\/comments?post=65"}],"version-history":[{"count":3,"href":"https:\/\/hearingsc.com\/wp-json\/wp\/v2\/pages\/65\/revisions"}],"predecessor-version":[{"id":1977,"href":"https:\/\/hearingsc.com\/wp-json\/wp\/v2\/pages\/65\/revisions\/1977"}],"up":[{"embeddable":true,"href":"https:\/\/hearingsc.com\/wp-json\/wp\/v2\/pages\/53"}],"wp:attachment":[{"href":"https:\/\/hearingsc.com\/wp-json\/wp\/v2\/media?parent=65"}],"wp:term":[{"taxonomy":"service_tags","embeddable":true,"href":"https:\/\/hearingsc.com\/wp-json\/wp\/v2\/service_tags?post=65"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}